Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /nfs/c12/h02/mnt/212794/domains/tendercarehospice.com/html/content/plugins/essential-grid/includes/item-skin.class.php on line 1025

Warning: Cannot modify header information - headers already sent by (output started at /nfs/c12/h02/mnt/212794/domains/tendercarehospice.com/html/content/plugins/essential-grid/includes/item-skin.class.php:1025) in /nfs/c12/h02/mnt/212794/domains/tendercarehospice.com/html/content/themes/wpl-exe/wproto/controller/front.php on line 293
FAQs – TenderCare
415 Medical Dr. Ste. A100, Bountiful, UT 84010
(801) 335-0522

Where is Tender Care Home Health, Hospice, and Personal Care?

Contrary to popular misconceptions, hospice is not a place/location- hospice care, home health and personal care are types of service. Tender Care Hospice, Home Health, and  Personal Care brings physical, emotional, and spiritual care and support to wherever our patients call home. This can be a personal residence, nursing home, assisted living facility, hospital, or other location. Although our office is located in Bountiful, we maintain available staff all across the Wasatch Front including Salt Lake County, Weber County, Utah County and Davis County in Utah. With Tender Care Hospice, you will have access to physician and nursing services 24 hours a day, seven days a week – no impersonal answering services, no automated phone systems.

What Makes Tender Care Different?

  • We focus 100% of our efforts on in-home, hospice and personal care. We are your one stop for all of your Hospice Care, Home Health, and Personal Care needs.
  • YOU. You are not a number. You are important. You are an individual with wants and needs. We know your name. We know your likes and dislikes. Your peace and happiness are our top priority.
  • Education. We provide you with the answers to your questions. We know this may be uncharted territory for you. We are here to guide you as nature runs its course.

What is Hospice?

Hospice is a service designed to make patients as comfortable as possible during a life-limiting illness or end-of-life experience. The goal of hospice is comfort and quality of life rather than the pursuit of curative methods.

If I choose Hospice Care, does that mean I’m giving up hope?

Hospice does not mean giving up hope. At times, patients recover from terminal illness due in part to care received while in hospice. At Tender Care, we recognize the value of hope and the importance of faith.

What is Home Health and Personal Care?

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). 

The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.


Who is eligible for our Hospice Services?

Individuals who have been diagnosed with a terminal/life-limiting illness are eligible for Hospice Care. The patient’s attending physician must certify that the patient has a life expectancy of six months or less if the illness runs its normal course. Hospice is a 100% covered benefit of the Medicare Part A program and is also covered by Medicaid. See “Who pays for hospice?” below for more details. Most private insurance companies, HMOs, and managed care plans also offer Hospice Care as a benefit.

Also, please do not be confused by the “six month” life expectancy window. There is NO time limit to the hospice benefit as long as the primary diagnosis has not changed.

Who pays for Hospice?

Medicare, Part A. Most people get Part A automatically when they turn 65. They do not have to pay a premium because they or a spouse paid Medicare taxes while working. If you or a loved one aren’t eligible for premium-free Part A, you may be able to buy Part A. Part A covers 100% of hospice expenses. In addition, hospice is covered by Medicaid and most insurance plans. Many people don’t realize this coverage includes the following:

  • Physician consultations
  • Nurse Visits
  • Medications
  • Social Worker visits
  • Medical equipment
  • Other services not usually covered by Medicare (such as grief counseling)

Where does Hospice take place?

Wherever the individual calls home. Home Health and Personal Care and Hospice Care typically take place in an individual’s home, but it can take place wherever the individual resides, i.e. the hospital, a nursing facility, assisted living, a hotel, etc.

Who performs the Home Health and Personal Care Services?

Licensed caregivers called CNAs or Certified Nursing Assistants perform Personal Care Services. All Tender Care’s CNAs are certified by the State of Utah, are CPR and First Aid certified, are trained monthly and are evaluated quarterly by RNs. The agency is licensed, insured and bonded.

Why choose in-home Personal Care Services?

The average cost of long-term care in a nursing facility is between $3500-$5000 a month depending on where the services are provided and what services are being utilized. In many cases, that annual financial burden is more than most American families can bear. In addition to the expense, nearly all seniors prefer to stay in their home as long as they can, indefinitely if possible. Not only is in-home care less expensive, it is also usually preferred by the individual receiving the services.

How much do Personal Care Services cost and are they covered by insurance?

The private costs for care are going to vary from agency to agency and will depend on a number of factors ranging from location, average daily hours, the level of care, to type of services provided. For Tender Personal Care Services, please Contact Us directly for a price quote.

Personal Care Services are not covered by Medicare. There are two ways to pay for in-home senior care; the individual can either pay privately for the services or seek out a county/municipal program that may subsidize the service. Regardless, in-home private care is almost always dramatically less expensive than care received in a nursing home or other type of long-term care facility.

If the individual or family is unable to financially commit to the cost of private care, there are a number of programs available at both county and state levels. These plans are designed specifically with the goal of keeping people out of nursing homes for as long as possible.

Why would the state and the county have an interest in paying for Personal Care Services?

States and counties prefer individuals live in their homes. It is good for the community and for the individual on a social level and makes clear financial sense. If an individual requires long-term care in a nursing facility and the family is unable to pay either privately or through a supplemental insurance policy, the State pays for their care through Medicaid programs. The State does not receive a discount; therefore the average cost for Long-Term care is the same for the State as it is for the individual. As a result, millions of dollars annually are being paid by the state to cover the cost of care for thousands of individuals who need care in nursing facilities. This doesn’t mean that long-term nursing facilities are a bad option: Sometimes they are the best option for a specific circumstance or family situation. However, in-home care services give those families who do not require nursing facilities another option.

Where can someone apply for these subsidized county benefits for Personal Care Services?

Tender Care works with both Davis and Salt Lake Counties. They have programs referred to as the “Aging” program, the “Alternatives” program or the “Aging Waiver” program. Every county has these types of programs. They provide Personal Care services, homemaking services, small home repair services and many other services to the senior members of their communities. Information about these programs can be obtained through Tender Care’s Contact Us page.

There are a number of programs and services available and a few options to pay for them. The main purpose of each of these programs is to maintain the quality of life, safety, security, health, comfort and dignity of the individual physically, emotionally, financially and socially. Tender Care is happy to provide information on these resources to you and act as your liaison in regards to these programs.

For a FREE nurse evaluation and to see if you qualify for these valuable services, please fill out our Contact Us form or call us at(801) 335-0522.